Server Technician 

Are you motivated by developing software solutions that truly impact safety and national security? 

Aeris is a small and growing software engineering and scientific technical services company. Our vision is to equip our customers with unrivaled environmental insights and technological solutions that foster a safer, more secure world. We accomplish this by conducting world-class research, developing novel software solutions, and providing industry-leading technical services built on creative minds and distinctive core competencies. We are looking for individuals who desire a rewarding, high-impact career and are passionate about tackling complex environmental and technological problems. Our science-based products and services are designed to address challenges ranging from keeping U.S. military service members safe to ensuring the national airspace system operates effectively. This role will primarily support our Information Technology infrastructure and Server capabilities to enable our core mission – Service to the Nation. 

Our ideal candidate has a solid understanding of Server stack operations and of the infrastructure that supports a very diverse team. At Aeris, we believe in a culture of collaboration, innovation, fun, and empowerment, within an environment that allows our team members to maintain a healthy work-life balance. We work to foster an environment that values customer-focused exploration and continual learning with the hope that this leads to a more fulfilling professional career. 

We are seeking a highly skilled Server Technician to architect, manage, and scale our on-premise, GPU-accelerated clustered virtualization environment. You will be responsible for orchestrating dense clusters of Red Hat Enterprise Linux (RHEL) servers utilizing NVIDIA vGPU technologies to support high-density computing workloads. 

As a Server Technician, your responsibilities will include, but may not be limited to, the following: 

• Solving complex IT infrastructure and Server operational problems both independently and as part of a team. 
• Serving as a systems maintainer. 
• Interacting with customers and stakeholders to solicit feedback, manage expectations on resource availability. 

You will provide technical support to a tight-knit group of scientists, software developers, and engineers. Your unique background and experience will directly inform the work you are doing each week, and you will continually learn new technologies while working with your teammates. 

Required Education & Experience: 

• B.S. in Information Technology, Computer Science, Computer Information Systems, or Systems and Network Administration 
• Minimum of 5+ years of professional experience with Server room operations and processes. 

Required expert knowledge in the following: 

• Clustered Virtualization: Deploy, configure, and maintain large-scale hypervisor clusters (e.g., Red Hat OpenShift Virtualization, VMware ESXi, or KVM) optimized for hardware acceleration. 
• vGPU Orchestration: Manage NVIDIA vGPU software stacks to partition and allocate resources across multiple high-performance virtual machines. 
• Cluster Lifecycle Management: Automate the provisioning, patching, and scaling of RHEL compute nodes. 
• · Performance Tuning: Optimize storage networking and kernel parameters to eliminate bottlenecks between the CPU, memory, and GPUs. 
• High Availability & DR: Design and implement failover strategies, load balancing, and disaster recovery protocols for clustered GPU workloads.  
• Network Management: Support the management of a local area network for on-site hardware and VMs, including configuring the firewall and switches.  Experience with SonicWall, Cisco preferred. 
• Telemetry & Monitoring: Build and maintain advanced monitoring dashboards using tools like Prometheus, Grafana, and NVIDIA-SMI to track cluster health, vGPU utilization, and thermal metrics. 
• Server Room: Physical hardware maintenance and configuration, proper cable processing and labeling, proper optimization of physical configuration, monitor cooling 
• Hosted Services: Management and expansion of (Lightweight Directory Access Protocol (LDAP), Network File System (NFS), Domain Name System (DNS), etc.) 
• Working Knowledge of: 

– Hosted services management and expansion (Atlassian tools, Fortify, FreeIPA, Nexus, Large Language Models) 

– Vulnerability management processes 

– Incident response processes and documentation 

– System and log monitoring 

• Eligibility (U.S. Citizenship) to undergo a background investigation for a United States Department of Defense security clearance. 
• Effective communication skills (verbal and written) 

Desired Skills & Experience: 

• Active Secret clearance 
• Mac system and application management 
• Windows system and application management 
• Android system and application management 
• Cloud services management – Microsoft GCC High Cloud, Nessus 
• 10+ years of professional experience with Server room operations and processes. 

We understand that candidates may not be able to check all desired qualifications. What is most important is that candidates have exceptional problem-solving skills, creative, out-of-the-box thinking, and are comfortable in an environment where they will be learning, evaluating, and deploying new technologies quickly. 

Candidates must reside within commuting distance of the Louisville, Colorado office, or be willing to relocate to the area. 

Highlighted Benefits: 

• Paid Federal Holidays: 11 Days 
• Annual Personal Time Off (PTO): Based on prior experience and years of employment at Aeris. 
• 401K Retirement that includes a: 
• 3% Employer Safe Harbor non-elective contribution 
• A company match of up to 3% of employee elective 401K contributions 
• Medical Insurance (100% Company Subsidized) 
• Dental Insurance (100% Company Subsidized) 
• Up to $60.00/Month Health and Wellness Benefit 
• $1400 Annual Continuing Education Benefit 
• Annual Performance-Based Bonus Program 

Job Type: Full-time 

Salary: $70,000.00 – $90,000.00 per year 

Benefits: 

• 401(k) 
• 401(k) matching 
• Dental insurance 
• Health insurance 
• Paid time off 
• Professional development assistance 
• Retirement plan 
• Tuition reimbursement 

Experience: 

• Server room operations and processes: 5 years (Required) 

Ability to Commute: 

• Louisville, CO 80027 (Preferred)